Privacy Policy

Privacy Policy

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The Carbon Garden ("us," "we," or "our") operates www.thecarbongarden.com.au (the "Site"). This Privacy Policy outlines our policies and practices regarding the collection, use, and disclosure of personal information we receive from users of the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

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Information Collection and Use
We collect personal information that you provide to us when you visit our Site, place an order, subscribe to our newsletter, or interact with our services. The types of personal information we collect include your name, email address, mailing address, phone number, and payment information.

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We use your personal information to:

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• Process transactions.

• Provide customer support.

• Improve our website and services.

• Send marketing communications (if you opt in).

• Comply with legal requirements.

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Log Data
We may collect information that your browser sends whenever you visit our Site ("Log Data"). This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and the time spent on those pages.

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Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies to:

• Enhance the functionality and user experience of our Site.

• Analyze Site traffic and usage patterns.

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You can configure your browser to refuse all cookies or notify you when cookies are being sent. Please note that disabling cookies may affect some features of the Site.

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Third-Party Services
We may engage third-party companies and individuals to provide services such as payment processing, shipping, data analysis, or marketing. These third parties have access to your personal information only to perform these tasks and are required to keep your information confidential.

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Security
We take the security of your personal information seriously. While we use industry-standard measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

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Links to Other Sites
Our Site may contain links to external websites not operated by us. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the content, privacy practices, or policies of these external websites.

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Children's Privacy
Our Site is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

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Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

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Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at help@thecarbongarden.com.au.

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Last Updated: 15th of November, 2024