Terms of Service

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Welcome to The Carbon Garden (“us,” “we,” or “our”). By accessing and using our website, www.thecarbongarden.com.au (the “Site”), you agree to be bound by these Terms of Service (“ToS”), including our Privacy Policy. If you do not agree to these ToS, you must not access or use our Site.

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1. Products and Services
   The Carbon Garden offers a range of plant care products for sale. We reserve the right to change, discontinue, or modify any product, service, or pricing at any time without notice. Please note that we are not responsible for any plant health issues that may arise while using our products, as these may result from user error.
    

2. Payment Methods
   We accept all major credit cards, AfterPay, and other buy now, pay later (BNPL) options. By submitting your payment information, you authorize us to charge your selected payment method for the total order amount, including applicable taxes and shipping fees.
    

3. Shipping and Delivery
   We strive to ship orders promptly for delivery within a reasonable timeframe. However, delivery times may vary due to shipping provider schedules or factors beyond our control. We are not responsible for delays, damages, or losses during shipping.
    

4. Intellectual Property
   All content on our Site, including text, images, logos, and graphics, is the property of The Carbon Garden or its content suppliers and is protected under copyright, trademark, and other intellectual property laws. Unauthorized use of our content is prohibited and may result in legal action.
    

5. User Accounts
   If our Site requires account creation, you are responsible for maintaining the confidentiality of your account information and password. Notify us immediately of any unauthorized account use or security breaches.
    

6. User Conduct
   By using our Site, you agree not to engage in unlawful, harassing, or threatening behaviour or post harmful, offensive, or inappropriate content.
    

7. Limitation of Liability and Disclaimers
   Our Site and content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for damages arising from the use of our Site or products.
    

8. Governing Law and Jurisdiction
   These ToS are governed by the laws of the jurisdiction in which The Carbon Garden operates, without regard to conflict of law provisions.
    

9. Privacy Policy
   Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
    

10. Modifications to Terms of Service
    We may update or modify these ToS at any time without prior notice. Continued use of our Site after changes constitutes acceptance of the updated ToS.
     

11. Termination of Service
    We reserve the right to terminate your access to our Site or services at any time, without notice, for any reason, including breach of these ToS.
     

12. Legal Notices
    For legal concerns or notices, such as copyright infringement claims, contact us at help@thecarbongarden.com.au.
     

Last Updated: 15th of November, 2024